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Consulting Services

Information Management Consulting Services

Information Management Consulting Services include architectural design, implementation and residency for Symantec data protection, archiving and discovery products. Symantec and our global network of IT consulting partners design optimal information management architectures as well as comprehensive deployment plans to help you achieve an accelerated ROI.

Security Consulting Services

Security Consulting Services include architectural design, implementation and residency for Symantec security and compliance products. Symantec and our global network of IT consulting partners design optimal security architectures as well as comprehensive deployment plans to help you achieve an accelerated ROI.

Storage and Availability Consulting Services

Storage and Availability Consulting Services include architectural design, implementation and residency for Symantec storage and availability products. Symantec and our global network of IT consulting partners design optimal storage management and data center optimization architectures as well as comprehensive deployment plans to help you achieve an accelerated ROI.

Mobile Security Assessment Suite

The Symantec Mobile Security Assessment Suite evaluates the capabilities of your information security program to address the unique challenges inherent in the deployment and use of emerging mobile technologies. These services evaluate security exposures from multiple perspectives: external attackers, malicious internal users, and unaware employees attempting to exploit vulnerabilities in mobile platforms and mobile applications. These assessments identify both vulnerabilities and threats to applications and infrastructure as well as gaps in your organization’s policies, process, or standards.

Education Services

Technical Training

IT training from Symantec Education enables IT personnel to properly implement and manage Symantec solutions and take advantage of their full functionality.

Certification

Symantec’s professional certification program validates an individual's technical skills, knowledge, and competence in using and managing Symantec applications.

Security Awareness Program

Through information security training, organizations can improve their security posture. By giving employees the knowledge and understanding they need to better protect valuable information assets, businesses can help ensure proactive, security-conscious behavior throughout their organization.

Symantec.cloud Services

Symantec Endpoint Protection.cloud

Offers comprehensive security for your Windows-based computer systems as a hosted service, helping you to protect your business without installing additional hardware or management software.

Symantec Enterprise Vault.cloud

Symantec Enterprise Vault.cloud (formerly Email Archiving.cloud) enables you to securely address the challenges of email storage management, legal discovery, and regulatory compliance.

Symantec Email Continuity.cloud

Email Continuity.cloud provides an affordable standby email system that activates in minutes, providing virtually uninterrupted use of email in the event of a mail server outage.

Symantec MessageLabs Email Encryption.cloud

MessageLabs Email Encryption.cloud services enable secure, private email communications without requiring hardware or software on site.

Symantec MessageLabs Email Security.cloud

Stops viruses and spam, enforces Acceptable Use Policies, and controls sensitive information without requiring on-site hardware or software.

Symantec MessageLabs Instant Messaging Security.cloud

MessageLabs Instant Messaging Security.cloud helps companies that communicate externally using Unified Communications and Instant Messaging platforms to meet the challenges of compliance and network security.

Symantec MessageLabs Web Security.cloud

Safeguards your business against web-borne malware and web misuse.

Managed Services

Managed Security Services

Leverage real-time threat monitoring, analysis, and remediation guidance to minimize the impact of security incidents on business operations and reduce overall IT risk.

Managed Enterprise Vault Services

Lighten your IT staff’s administrative load and help them focus on strategic priorities by outsourcing management of Enterprise Vault to our team of archiving experts.

Managed Endpoint Protection Services

Deploy and manage endpoint protection solutions more efficiently combining endpoint protection solutions with 24x7 remote monitoring and onsite managed IT services from security experts.

Managed Backup Services

Improve operational efficiency, reduce costs, and ensure delivery on SLAs by outsourcing all or part of your data protection operations to Symantec.

Support Services

Appliance Support Services

Symantec Appliance Support Services help you keep your systems up and running and your staff working efficiently.

Basic Maintenance

Symantec's entry-level service offering is best suited for organizations that run Symantec products on non-essential systems only.

Essential Support

The recommended appropriate minimum level of support for most enterprises. It provides 24x7 access to Symantec's support experts, version upgrades, and fast response times.

Business Critical Services: Premier

Our highest level of protection for enterprises that require secure uninterrupted access to their data and applications.

Business Critical Services: Advanced Access

Advanced Access offers 24x7 direct access to advanced-level support engineers providing the highest level technical expertise your business demands.

Business Critical Services: Remote Product Specialist

Product-specific coverage delivered by a designated point of contact backed up by a team of advanced engineers enabling rapid issue diagnosis and quicker problem resolution.

Business Critical Services: Enhancement Services

Enhancement Services are a suite of both Proactive and Technical Services packages which allow you to expand or customize your Business Critical Services offering.

Support Extensions

Support Extensions are Symantec premium services offering designed to meet the support needs of any customer running older versions of our major software products that are approaching, or have reached, End-of-Support Life.

Contact Sales

For more information about Symantec Services, please call 1-800-745-6054.