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Business Critical Services

Business Critical Services Covered Products

Updated February 1, 2011

The following Symantec Software is eligible for coverage under Symantec Business Critical Services at the Datacenter, National and Global levels ("BCS Covered Product"). Capitalized terms not otherwise defined herein shall have the meanings given in the applicable Addendum for Business Critical Services. This list of BCS Covered Products may be revised and updated by Symantec from time to time without notice.

Symantec Security Software

Symantec Antivirus Corporate Edition *

Symantec Antivirus Enterprise Edition (AntiVirus Component Only) *

Symantec Antivirus for Caching

Symantec Antivirus for Handhelds

Symantec Antivirus for MAC

Symantec Antivirus for Messaging

Symantec Antivirus for Microsoft ISA Server

Symantec Antivirus for Microsoft SharePoint Per User

Symantec Antivirus for Network Attached Storage

Symantec Antivirus Gateway Solution

Symantec Brightmail Antispam *

Symantec Brightmail Antispam & Antivirus *

Symantec Client Security *

Symantec Control Compliance Suite

Symantec Critical System Protection

Symantec Endpoint Protection

Symantec Enterprise Security Architecture

Symantec Enterprise Security Manager

Symantec Event Manager for Antivirus

Symantec Event Relay for HP Openview

Symantec Event Relay for Microsoft Exchange

Symantec Information Foundation (Mail Security Components Only)

Symantec Messaging Gateway (Mail Security 8300 Series Appliance Software

IM Manager

Mail Security for Domino

Symantec Host IDS

Symantec IM Manager

Symantec IT Analytics

Symantec Mail Security

Symantec Traffic Shaper (Brightmail Traffic Shaper 8100 Series)

Symantec Messaging Gateway (Brightmail Gateway 8300 Series)

Symantec Mail Security Enterprise Edition

Symantec Mail Security for SMTP

Symantec Mobile Security Corporate Edition for Symbian

Symantec Multi-Tier Protection (AntiVirus Component Only) *

Symantec Network Access Control

Symantec Protection for SharePoint Servers

Symantec On-Demand Protection

Symantec Relay for Peregrine ServiceCenter Development Server

Symantec Relay for Peregrine ServiceCenter Production Server

Symantec Relay for Remedy Help Desk Development Server

Symantec Relay for Remedy Help Desk Production Server

Symantec Scan Engine

Symantec Security Information Manager

Symantec Security Information Manager 9500 Series

Symantec Security Information Manager 9600 Series

Symantec Sygate Enterprise Protection

Symantec Web Gateway

Symantec Web Gateway 8400 Series

Symantec Web Security

Symantec Web Security for Microsoft ISA Server

Symantec Availability Software

Symantec Backup Exec for Windows Servers

Symantec Backup Exec for Windows Small Business Server

Symantec Backup Reporter

Symantec Bare Metal Restore 4.7 (and prior) for NetBackup by Symantec

Symantec Cluster File System by Symantec

Symantec Cluster Server by Symantec

Symantec Cluster Volume Manager by Symantec

Symantec CommandCentral Availability by Symantec

Symantec CommandCentral Service by Symantec

Symantec CommandCentral Storage by Symantec

Symantec Data Insight for Storage

Symantec Enterprise Administrator

Symantec Enterprise Vault Compliance Accelerator

Symantec Enterprise Vault Discovery Accelerator

Symantec Enterprise Vault for File System Archiving

Symantec Enterprise Vault for Microsoft Exchange

Symantec File System by Symantec

Symantec Global Cluster Option by Symantec

Symantec Information Foundation (Enterprise Vault Component Only)

Enterprise Vault

Symantec NetBackup by Symantec

Symantec NetBackup PureDisk

Symantec NetBackup Storage Migrator by Symantec

Symantec Provisioning Manager (OpForce) by Symantec

Symantec Storage Foundation for DB2 by Symantec

Symantec Storage Foundation for Networks, Cisco by Symantec

Symantec Storage Foundation for Oracle by Symantec

Symantec Storage Foundation for Oracle Real Application Clusters by Symantec

Symantec Storage Foundation for Sybase by Symantec

Symantec Storage Foundation for UNIX by Symantec

Symantec Storage Foundation for Windows by Symantec

Symantec Storage Foundation HA for Windows by Symantec

Symantec Storage Migrator for UNIX by Symantec

Symantec Volume Manager by Symantec

Symantec Volume Manager Storage Administrator by Symantec

Symantec Volume Replicator by Symantec

Add On Products

The following Symantec Software is eligible for coverage under Symantec Business Critical Services at the Datacenter, National and Global levels however, they’re not included in the standard product offering are therefore subject to incremental fees:

Altiris Endpoint Management

Altiris Client Management Suite

Altiris Deployment Solution

Altiris Helpdesk Solution

Altiris IT Analytics

Altiris IT Management Suite

Altiris Mobile Management

Altiris Server Management Suite

Altiris Wise Installation

Altiris Wise Package Studio

Altiris Workflow Solution

Data Loss Prevention

Symantec Data Loss Prevention

Data Loss Prevention Add-ons:

Data Loss Prevention Data Insight

Data Loss Prevention Endpoint Discover

Data Loss Prevention Endpoint Prevent

Data Loss Prevention Enforce Platform

Data Loss Prevention Network Discover

Data Loss Prevention Network Monitor

Data Loss Prevention Network Prevent

Data Loss Prevention Network Protect

* Denotes a product that is no longer sold but still supported