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Business Critical Services

Business Critical Services - Remote Product Specialist

Updated July 1, 2008

The following chart identifies, by Product Family, the Symantec Software eligible for coverage under Symantec Business Critical Services - Remote Product Specialist ("BCS-RPS"). Purchase of BCS-RPS for a specific Product Family will entitle the purchaser to BCS-RPS for all Symantec Software identified below as part of that Product Family.

Capitalized terms not otherwise defined herein shall have the meanings given in the Addendum for Business Critical Services or the certificate setting forth terms and conditions for Business Critical Services - Remote Product Specialist, as applicable. This list of BCS - RPS product may be revised and updated by Symantec from time to time without notice.



Symantec Endpoint Protection
Symantec AntiVirus Corporate Edition
Symantec AntiVirus Enterprise Edition (Antivirus Component Only)
Symantec AntiVirus for Caching
Symantec AntiVirus for Clearswift
Symantec AntiVirus for Handhelds
Symantec AntiVirus for Handhelds - Corporate Edition
Symantec AntiVirus for ISA Server 2000
Symantec AntiVirus for Macintosh
Symantec AntiVirus for Messaging
Symantec AntiVirus for Microsoft SharePoint
Symantec AntiVirus for Network Attached Storage
Symantec AntiVirus Gateway Solution
Symantec AntiVirus with Groupware Protection
Symantec Client Security
Symantec Client Security with Event Manager
Symantec Endpoint Protection (Antivirus Component Only)
Symantec Event Manager for Antivirus
Symantec Mobile Security Corporate Edition for Symbian
Symantec Mobile Security for Symbian
Symantec Multi-Tier Protection (Antivirus Component Only)
Symantec Scan Engine


Delivery & Discovery
Symantec Discovery
Symantec LiveState Client Management Suite
Symantec LiveState Delivery
Symantec LiveState Delivery Enterprise Manager
Symantec LiveState Patch Manager


Intrusion Protection & Prevention
Symantec Critical System Protection
Symantec Event Manager for Intrusion Protection
Symantec Intruder Alert
Symantec Network Security
Symantec Network Security 7100 Series


pcAnywhere
Symantec pcAnywhere
Symantec pcAnywhere / pcAnywhere Access Server


Backup Exec
Symantec Backup Exec for NetWare Servers
Symantec Backup Exec for Windows Servers
Symantec Backup Exec for Windows Small Business Server


Symantec Gateway Security and Firewall
Symantec Gateway Security 5600 Series Appliance
Symantec Gateway Security 5400 Series Appliance
Symantec Clientless VPN Gateway
Symantec Advanced Manager for Security Gateways
Symantec Enterprise Firewall 8.0
Symantec Event Manager for Security Gateways


Backup Exec System Recovery
Symantec Backup Exec System Recovery Desktop Edition
Symantec Backup Exec System Recovery Server Edition
Symantec Backup Exec System Recovery Small Business Server Edition
Symantec LiveState Recovery Advanced Server
Symantec LiveState Recovery Advanced Server Suite
Symantec LiveState Recovery Desktop
Symantec LiveState Recovery Desktop Suite
Symantec LiveState Recovery Manager
Symantec LiveState Recovery Standard Server


Altiris Solutions
Link to all Altiris Products Covered
  
Content Filtering & AntiSpam
Symantec AntiSpam Brightmail
Symantec AntiSpam TurnTide Router
Symantec Client Security with Groupware Protection
Symantec Antivirus Enterprise Edition (Mail Security Components Only)
Symantec Hosted Mail Security
Symantec IM Manager
Symantec Information Foundation (Mail Security Components Only)
Symantec Mail Security 8100 Series
Symantec Mail Security 8200 Series
Symantec Mail Security 8300 Series
Symantec Mail Security Enterprise Edition
Symantec Mail Security for Domino
Symantec Mail Security for Domino Multi-Platform Edition
Symantec Mail Security for MS Exchange
Symantec Mail Security for SMTP
Symantec Multi-Tier Protection (Mail Security Components Only)
Symantec Premium AntiSpam
Symantec Web Security
Symantec Web Security for MS ISA Server 2004


Ghost
Symantec Ghost Solution Suite


Security Management
Symantec Enterprise Security (SES)
Symantec Enterprise Security Architecture (SESA)
Symantec Event Collectors and Relays
Symantec Security Information Manager
Symantec Security Information Manager 9500 Series
Symantec Security Information Manager 9600 Series
Symantec Security Management System


Vulnerability Management
Symantec Enterprise Security Manager
Symantec Incident Manager


Endpoint Compliance
Symantec Endpoint Protection (SNAC Component Only)
Symantec On-Demand Protection
Symantec Network Access Control
Symantec Sygate Enterprise Protection


Symantec Control Compliance Suite
Control Compliance Suite for Microsoft Exchange
Control Compliance Suite for Microsoft Oracle Databases
Control Compliance Suite for Microsoft SQL Server Databases
Control Compliance Suite for Novell NetWare
Control Compliance Suite for Unix/Linux
Control Compliance Suite for Windows
Control Compliance Suite for Internet Security
Control Compliance Suite Policy Module
Control Compliance Suite Response Assessment Module
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