Add Or Update Technical Contacts

Subscriptions to Basic support provide two (2) designated contacts per product title. Essential Support provides six (6) designated contacts per product title. Business Critical Services-Remote Product Specialist and Business Critical Services Advanced Access provides six (6) designated contacts per product family. Business Critical Services-Data Center, National and Global provides unlimited designated contacts.

If you want to purchase additional contacts beyond those originally allotted to you, please contact your local reseller.

Please supply at least one of the first four fields.

Contact ID:
Certificate Number:
Software Serial Number:
Customer Number:

Note: Fields marked with an asterisk (*) are required fields.

*First Name:
Middle Initial:
*Last Name:
Job Title:
*Work Phone:
Work Fax:
Home Phone:
Mobile Phone:
Pager:
* Email Address:
Native Language:

*Company Name:
*Address 1:
Address 2:
*City:
*State or Province:
*Zip or Postal Code:
*Country:
*Product:
*Entitlement Type:

If you subscribe to one of Symantec's virus alerting services, please ensure that you update the contact information for that service as well.

If you subscribe to the Symantec Virus Alert Services, please login here and update your profile: https://virusalerts.symantec.com

If you subscribe to DeepSight Alerting, please login here and update your profile: https://alerts.symantec.com

Please note that there will be a time delay of up to 48 hours for your data to be updated on MySupport.

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