Symantec's appliance products come with a one year hardware warranty. Customers with a current support agreement who believe they have a hardware failure should contact their local support center. Customers without a current support agreement who believe they have a hardware failure should contact one of the following:
Americas
- Within North America: 800-927-4017
- Outside North America: 541-335-7010
EMEA
- UK: (+44) 0207 744 0367
- Germany: (+49) 069 6641 0315
- France: (+33) 01 70 20 00 00
- Italy: (+39) 02 48 270 040
Asia/Pacific
- Australia: 1800 805 834
- Hong Kong: 800 901 126
- Malaysia: 1800 805 104
- New Zealand: 0800 174 045
- Singapore: 800 6161 774
- All Other: +61 2 8879 1024