Dell Customer FAQ

• What are subscription services?
• How to renew your subscription services
• Entering your Symantec subscription key
• Your subscription service appears expired after being corrected by Symantec
• After renewing your subscription, you are prompted to renew it again
• FAQ: Product activation
• Activation does not finish after you provide the activation key
• Locating your product key or activation key

Top issues for Norton AntiVirus:

• Cannot access the Internet after installing Norton AntiVirus 2004
• How to update virus definition files manually
• How to configure MSN Messenger 6.0 to use Norton AntiVirus to scan downloaded files
• Cannot send email with Norton AntiVirus email scanning enabled
• How to run a full system scan with Norton AntiVirus

Top issues for Norton Internet Security:

• Cannot access the Internet after installing Norton Internet Security or Norton Personal Firewall 2004 or earlier
• Cannot access a specific Web site after installing Norton Internet Security 2004 or Norton Personal Firewall 2004 or earlier
• Cannot access the Internet after installing Norton Internet Security or Norton Personal Firewall 2005 or later
• Cannot send or receive email with regular email such as Microsoft Outlook or Outlook Express after installing Norton Internet Security
• Cannot connect to the Internet after running LiveUpdate successfully
• Cannot access a specific Web site after installing Norton Internet Security or Norton Personal Firewall
• Cannot access Web-based email after installing Norton Internet Security

Top Issues for Ghost:

• Recovery points for Norton Ghost 10.0
• How to edit a backup schedule in Norton Ghost 10.0
• How to create a backup in Norton Ghost 10.0
• Tutorials for Ghost 10.0

Top 'How to' documents:

• How to run LiveUpdate
• Scanning for Internet-enabled programs in Norton Internet Security or Norton Personal Firewall
• How to use Symantec Security Check to scan for viruses or online threats
• Removing viruses, worms, Trojan horses, and macro viruses
• Uninstalling Norton Internet Security or Norton Personal Firewall 2005
• How to enable or disable Norton Internet Security or Norton Personal Firewall

Symantec product support

Norton AntiVirus 2004
Norton Internet Security 2006
Norton Internet Security 2005
Norton Internet Security 2004
Norton Ghost 10
Another Symantec product

links to Dell's support site

Dell Security - Helping to Protect Your Investment