Customer Success: Go-Ahead Group

The Go-Ahead Group fights off cyber attack and supports a billion passenger journeys a year with solutions from Symantec and Threatscape

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The Challenge

When a network critical to bus and train services in the United Kingdom began to slow down, the IT team at The Go-Ahead Group plc. suspected a cyber attack, and turned to Symantec and Symantec Platinum Partner Threatscape.

  • Operates eight bus and three train companies throughout the central and southern United Kingdom
  • Supports a billion passenger journeys a year
  • Potential disruption to buses and trains on routes that total 250,000 miles each day

The Solution: Symantec Managed Security Services

  • Symantec Managed Security Services helps create a strategic security roadmap, reducing security response from days to hours
  • Time to threat remediation reduced from several days to a few hours
  • 24×7×365 coverage without doubling the size of the internal team
  • Significantly reduced costs while improving security compliance and best practices
  • Ability to make informed decisions and take action against threats more quickly
  • Trusted provider with specialist knowledge and capability
  • Partnership model with Softcat delivers additional business value

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