New York Life Enjoys Productivity Transformation with Symantec Mobile Solutions

Improving customer satisfaction with Symantec Endpoint Protection Mobile

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Overview

For more than 170 years, New York Life Insurance Company has evolved to meet the needs of its employees and agents. Today, that means providing workers with mobile access so they can perform their jobs better and meet strict privacy requirements. With solutions from Symantec and MobileIron, a Symantec partner, the insurance company has a layered security approach that gives it the flexibility it needs while protecting customer data on devices and in the corporate network.

The Challenge

Making quicker, smarter decisions

Employees and agents at New York Life needed secure mobile access to corporate data and other resources so they could make smarter insurance policy recommendations in the field and meet strict privacy data protection guidelines laid out by HIPAA and SOX.

The Solution

Symantec Endpoint Protection Mobile

With Endpoint Protection Mobile (formerly Skycure Mobile Threat Defense) and solutions from MobileIron, a Symantec strategic partner, New York Life enables workforce mobility with a mix of corporate-owned and employee-owned mobile devices. With the integration of the two solutions, the insurance company can seamlessly enforce security and compliance policies.

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Benefits

  • Better customer service while complying with industry regulations
  • Improved visibility of mobile device status and risk levels
  • Lower IT effort with seamless EMM/MTD integration
  • Higher confidence in adopting BYOD
  • Better use of Microsoft Office 365 across the extended enterprise

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