Services Agreements

Agreements

Agreement Name Agreement (PDF)
Symantec Hosted Services Terms
Symantec Hosted Services Trial Terms
Subscription and Services Program Guide

Cloud Service Descriptions

Service Service Description (PDF)
AdvisorMail
Cyber Security: Security Awareness
Cyber Security: Simulation Platform
Cyber Security: Phishing Readiness
Data Loss Prevention Cloud Service for Email
Email Security.cloud
Enterprise Vault.cloud
Risk Insight
Symantec VIP Access Manager
Web Security.cloud
Symantec Endpoint Protection Small Business Edition *(SEP SBE)
Symantec Unified Endpoint Protection
Services Professional Services Terms
Symantec Professional Services
Services Terms and Conditions for Work Authorization Form
Symantec Cyber Security: Emergency Response Services
Emergency Response Services Work Authorization Form
Symantec Cyber Security: Readiness Assessment Services
Services Service Description
Symantec Appliance Services
Symantec Cyber Security: Incident Response Retainer Services

Agreements

Agreement Name Agreement (PDF)
Symantec Hosted Services Terms

Managed Services

Service Service Description (PDF)
Symantec Managed IT Risk Assurance Service
Symantec DeepSight Intelligence Services
Managed Backup Services
Managed Enterprise Vault
Managed Data Loss Prevention
Customer Success - Premium
Customer Success - Select
Customer Success - Core

Cloud Service Descriptions

Service Service Description (PDF)
Email Security.cloud
Email Security Services: Email Data Protection
Emergency Response Services Work Authorization Form
Enterprise Vault.cloud
.Cloud Service Description Schedules
  • Email Continuity Archive.cloud and Symantec Email Continuity Archive Lite.cloud (Appendix 15)
  • Email Continuity.cloud (Appendix 16)
  • Email Archiving.cloud P (Appendix 17)
Symantec Identity: Access Manager
Web Security.cloud
Web Security Services: Web Data Protection
Symantec DeepSight Intelligence Services
Bundles and Legacy Bundle Names
Symantec Cyber Security: Emergency Response Services