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Symantec Offers Complete Line of PC Utility Products to Help Solve Problems, Minimize Users' Frustrations and Maximize PC Performance

New Family of Products Designed for Both Experts and Novices

CUPERTINO, Calif. -- October 29, 1996 -- Expanding its 15-year history of developing sophisticated utilities and productivity tools for the personal computer, Symantec Corporation (Nasdaq:SYMC) has launched an entire family of products to help all PC users get the most out of Windows 95. As one of the world’s leading developers of PC problem-solving software, Symantec’s new line addresses the needs of all users, ranging from students and small office owners, to PC hobbyists and computer engineers.

Symantec has created five products which easily prevent and correct PC problems. CrashGuard with Anti-Freeze, which is available free online from the Symantec web site, prevents most PC “crashes” and “unfreezes” application lockups.

“Expanding our expertise in diagnostic and problem-solving products, we have updated and enhanced Norton Utilities as well as applied our knowledge to create PC Handyman and Healthy PC for the growing consumer market,” said Gordon E. Eubanks, Jr., CEO and president of Symantec Corporation. “Whether you are a computer-savvy or an average PC user who is tired of trying to solve recurring computer problems, Symantec offers a solution.”

Replacing complicated manuals and busy tech support lines, PC Handyman prevents and corrects most hardware and software problems. The program also offers interactive solutions to a wide range of user-specific questions and problems.

The program’s easy to use first screen provides a “clickable” map of common items found on a desktop and an editing field for entering queries. With straightforward “buttons” such as “Home”, “Go Back,” and “Glossary,” and a friendly PC Handyman character, the program puts users at ease and guides them through a simple series of questions related to a specific section of the computer. If a user is unsure of where the problem originates, he or she can simply describe the difficulty and PC Handyman will diagnose the problem and help the user fix it. Knowledge of computers terms is not required as PC Handyman lets the user ask questions in every day language.

PC Handyman solves more than 20,000 problems in three formats: automatic repair, instructional multimedia clips and simple text instructions. The user can also “call up” the application with a specific question. Addressing the frustrations many first-time PC owners experience using Windows 95, the application also constantly runs in the background and alerts users when it discovers a problem and fixes it. PC Handyman also includes LiveUpdate, a new feature that automatically provides users with monthly virus protection updates and new software enhancements via modem or Internet connection.

With an estimated retail price (ERP) of $49.95, PC Handyman is available at computer stores nationwide, including Best Buy, CompUSA, Computer City, Fry’s, Microcenter, Staples and Egghead Software among others.

Inexperienced PC users now have a “click-and-forget” tool to protect their hardware and valuable data, such as financial records and important documents. Healthy PC combines the benefits of two of Symantec’s best-selling problem-solving programs: Norton AntiVirus and Speed Disk. With one mouse click, Healthy PC launches a complete maintenance routine in less than five minutes – finding and removing viruses and tuning up the hard drive by arranging files for faster access. The program detects and fixes small problems before they become big ones.

The program’s graphic oval-shaped interface is easy-to-understand for new users who may be unfamiliar with pull-down menus and check-boxes. Virus scanning and the hard disk optimizing process is literally as simple as clicking the “Start” button. The program lists the areas it is checking and provides a quick summary report on the “health” of the PC. For problems that Healthy PC detects but cannot repair, the program points users to the correct resources that will resolve them. Healthy PC also includes the LIVE UPDATE feature.

With an estimated retail price (ERP) of $29.95, Healthy PC is available at mass market outlets, consumer electronics chains and computer stores nationwide, including Best Buy, CompUSA, Computer City, Fry’s, Microcenter, Staples and Egghead Software among others.

Since the first version was introduced in 1982, Norton Utilities has been widely recognized as the best software to optimize and protect PC hard drives, and fix small problems before they become critical to PC performance and productivity. With version 2.0, Norton Utilities continues to provide incomparable utilities that increase PC productivity.

Norton Utilities 2.0 includes many advanced features for Windows 95-based PCs. Searching for potential problems and fixing them before they cause a system failure, the program’s exclusive System Doctor technology constantly monitors the PC. While the user works, this feature also protects underlying resources on which user files rely, such as memory and disk space. System Doctor also gives a warning if the hard drive is about to fail, checks the system for viruses and notifies users when the virus definitions need to be updated. Finally, this technology also monitors the Internet and alerts users of optimal times to log onto their favorite sites.

Through a graphical “point-and-click” interface, the new Norton System Genie provides numerous ways for users to easily customize Windows 95 to fit individual requirements and tastes. Norton Utilities’ Speed Disk program keeps hard drives running optimally, while Space Wizard allows users to safely remove unneeded files.

Norton Utilities 2.0 for Windows 95, is available at an estimated retail price (ERP) of $79. Previously registered users of Norton Utilities can upgrade for $49. Norton Utilities is available at computer stores nationwide, including including Best Buy, CompUSA, Computer City, Fry’s, Microcenter, Staples and Egghead Software among others.

The only product to seamlessly combine all seven top Internet search engines, Internet FastFind is the quickest and easiest way for users to find what they are looking for online. The program finds specific files on the Internet, and notifies the user of changes on important Web pages, FTP sites and network files and folders. Internet FastFind easily zips and unzips files, and let users get to their favorite Web pages directly from the Windows 95/NT taskbar.

The program includes many features that make navigating the Internet simple. Eliminating the long and tedious process of finding information on the Internet, WebFind checks Yahoo, Lycos, Alta Vista, Infoseek, Magellan and WebCrawler separately. It then combines each engine’s returned results, eliminates duplication, prioritizes the list and presents the final results in one easy-to-understand Web page.

Other features include NetFileFind, which enables users to “drag and drop” files from the Internet directly onto their PCs. Through Notify, users can track specific Web sites and automatically be updated or alerted of changes at pre-programmed intervals. Simplifying the task of updating the PC, PatchConnect automatically creates links to Internet sites where updates to hardware and software on a user’s PC are typically posted.

Internet FastFind is available for an estimated retail price (ERP) of $49.95 at computer stores nationwide, including including Best Buy, CompUSA, Computer City, Fry’s, Microcenter, Staples and Egghead Software among others.

PC Handyman and Norton Utilities 2.0 for Windows 95 include Norton CrashGuard with Anti-Freeze ($29.95 retail value) at no additional cost. CrashGuard is the only product available that can protect the user from losing important files as a result of both application “crashes” and “freezes”. If the user experiences a crash or an application freeze, CrashGuard will usually fix the problem and let the user continue.

About Symantec Corporation
Symantec Corporation develops, markets, and supports a complete line of application and system software products designed to enhance individual and workgroup productivity as well as manage networked computing environments. Platforms supported include IBM personal computers and compatibles, Apple Macintosh computers as well as all major network operating systems. Founded in 1982, the company's global operations span North America, Europe, and several fast growing markets throughout Asia Pacific and Latin America. Information on the company and its products can be obtained by calling (800) 441-7234 toll free or (541) 334-6054.

NOTE TO EDITORS: If you would like additional information on Symantec Corporation and its products, please view the Symantec Press Center at http://www.symantec.com/PressCenter/ on Symantec's web site.

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