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Symantec Announces Next Generation Of Crash Prevention With Norton Crashguard 2.0

Norton CrashGuard 2.0 prevents and recovers the most crashes for Windows 95 and Windows NT 4.0

CUPERTINO, Calif. --April 28, 1997-- Symantec Corporation (Nasdaq: SYMC) announced today the availability of Norton CrashGuard 2.0, Symantec's premier software product that recovers most application crashes and "hangs." Norton CrashGuard 2.0 now provides the most effective crash recovery available, while improving on Symantec's Anti-FreezeTM technology. Since the initial launch of Norton CrashGuard, half a million users have downloaded the product and depend on CrashGuard to protect their work when an application crashes or hangs. And now Norton CrashGuard 2.0 offers the only application recovery protection for Windows NT 4.0 users.

Norton CrashGuard helps users protect their work by allowing them to save their data if an application crashes. Norton's Anti-Freeze technology allows users to recover control of a frozen application, preventing loss of data and saving time and frustration of recreating work from scratch.

"Computer crashes are inevitable and happen frequently enough to cause concern over lost data, as well as lost productivity," said Enrique Salem, vice president of the security and assistance business unit and chief technical officer for Symantec Corporation. "With the improved technology in CrashGuard 2.0, we can recover from more application crashes then ever before."

CrashGuard 2.0 is easy on you
Norton CrashGuard 2.0 works in the background protecting your data and hard work When a 32-bit or 16-bit application crash is detected, CrashGuard steps in to intercept the crash, analyze the cause and offer an automatic solution to the problem. The problem and solution are then explainedin an easy-to-understand language and a simple traffic light icon gives a graphical indication of the chances for recovery. After a successful fix, the user can save their work and then exit the application. CrashGuard is automatic, stepping in only when needed.

Norton CrashGuard's Anti-Freeze technology recovers applications that have "hung," or have stopped responding to input from the keyboard or mouse. Without Norton CrashGuard, a user would have no choice but to close the frozen application manually, which could result in data loss. With Anti-Freeze, these frozen applications can be unfrozen, allowing the user to save their work and exit the application normally. Anti-Freeze can also work if the mouse is not functioning by using the Ctrl-Alt-Del keystroke combination and pressing the Anti-Freeze button.

Easy on your system
To work properly, crash recovery programs such as CrashGuard must operate in the background so that they can intercept crashes as they happen. Because anything running in the background is using system resources, it is important to determine how much memory the recovery program will be using. CrashGuard 2.0 uses the least amount of memory of any crash recovery program - only 150k with full protection activated. Competing products can use anywhere from 500K to 1.5 MB of memory, that's 250% to 820% more resources. This can cause the user's entire system to run slower.

Pricing and Availability
Norton CrashGuard 2.0 is now available for download on Symantec's website for US $19.95. Norton CrashGuard is available only online. Registered users of Norton Utilities 2.0 and PC Handyman can update their commercial version of Norton CrashGuard to version 2.0 by using the LiveUpdate feature on CrashGuard's main screen.

System Requirements
Norton CrashGuard 2.0 requires an IBM PC or 100% compatible, Windows 95 or Windows NT 4.0, 8 MB RAM, and at least 2 MB free hard disk space.

This press release contains forward-looking statements. There are certain important factors that could cause results to differ materially from those anticipated by some of the statements made above. Among these are the anticipation of the growth of certain market segments, the positioning of Symantec's products in those segments, the competitive environment in the software industry, dependence on other products, such as Windows 95 and the importance of new Symantec products. Additional information concerning those and other factors is contained in the "Risk Factors" section of the Company's annual report on Form 10-K for the fiscal year ended March 29, 1996 and the Company's quarterly report on Form 10-Q for the fiscal quarter ended December 27, 1996.

About Symantec Corporation
Symantec Corporation develops, markets, and supports a complete line of application and system software products designed to enhance individual and workgroup productivity as well as manage networked computing environments. Platforms supported include IBM personal computers and compatibles, Apple Macintosh computers as well as all major network operating systems. Founded in 1982, the company's global operations span North America, Europe, Japan and several fast growing markets throughout Asia Pacific and Latin America. Information on the company and its products can be obtained by calling (800) 441-7234 toll free or (541) 334-6054.

Note to Editors: If you would like additional information on Symantec Corporation and its products, please view the Symantec Press Center at on Symantec's Website.

Brands and products referenced herein are the trademarks or registered trademarks of their respective holders. All prices noted are in US dollars and are valid only in the United States.