Press Release

LinkedIn Facebook Twitter RSS

Symantec Partners with DIGITAL to provide Worldwide Support for Norton Mobile Essentials Customers

- DIGITAL To Provide Support For Any Type Of PC Communications Problem Customers Encounter While Traveling -

Cupertino, Calif --April 22, 1998-- Symantec Corporation (Nasdaq: SYMC), a leader in the development of mobile software applications, announced today a partnership with Digital Equipment Corporation to provide support for Symantec customers who will be using Norton Mobile Essentials software, a new product designed to detect and resolve laptop issues. Recently previewed at Demo 98, Symantec's Norton Mobile Essentials is scheduled for release in May 1998. The application is designed for those who travel worldwide and rely on e-mail, Internet, fax and other forms of PC-based communications to stay productive while out of the office. With this agreement, Symantec will provide Norton Mobile Essentials customers with thirty minutes of connectivity and application software support by including an Emergency Connection Assistance calling card in each Norton Mobile Essentials box. The Emergency Connection Assistance card gives customers access to DIGITAL technical experts -- 24 hours a day -- for urgent connection problems and answers to questions on more than 200 software applications. "Symantec's partnership with DIGITAL's Worldwide Service Organization is to ensure our customers can establish and maintain reliable connections from anywhere," said Christopher Calisi, vice president of Symantec's Remote Productivity Solutions Business Unit. "It's like having a communications expert with you everywhere you travel." "Symantec recognizes the value of uptime to mobile professionals, and the critical role that IT support plays in keeping business travelers productive around the clock," said Fran Delaney, Americas Vice president of DIGITAL Multivendor Customer Services, DIGITAL Worldwide Services. " By partnering with DIGITAL Symantec has chosen a service partner with the highest level of experience in delivering multivendor customer services to help companies achieve their business objectives in a cost-effective manner. Our powerful combination of highly trained technical experts and fast response to more than 200 leading PC applications will provide Symantec's mobile customers the ability to access expert IT support anytime, from anywhere." For those customers interested in a preview of Norton Mobile Essentials, Symantec is offering a free beta version so customers can test the software in their own work environment. Customers can download the beta from Symantec's website at http://www.symantec.com and http://www.symantec.com/nme. About DIGITAL
Digital Equipment Corporation, recognized for product and service excellence, is a leading supplier of high-performance, Web-based computing solutions that help enterprises compete in the global marketplace. DIGITAL gives its customers a winning Internet advantage through a comprehensive portfolio of Internet solutions based on award-winning systems, advanced networking infrastructure, innovative software, and industry applications - including those from business partners. The expertise and experience of DIGITAL employees help customers plan, design, implement, manage and support Internet solutions in countries throughout the world. For the latest company information, visit DIGITAL on the World Wide Web at: http://www.newsdesk.com

About Symantec
Symantec Corporation helps make users productive and keep their computers safe and reliable anywhere and anytime. Symantec offers a broad range of solutions and is acclaimed as a leader in both customer satisfaction and product brand recognition. The company is focused on addressing customer needs in three main application areas: the Norton product line of anti-virus and PC-assistance products; the pcANYWHERE, WinFax and ACT! product lines that cater to remote user productivity; and the Cafe product lines in Internet development tools.

Founded in 1982, the company's global operations span North America, Europe, Japan and several fast growing markets throughout Asia Pacific and Latin America. Traded on Nasdaq under the symbol SYMC, Symantec Corporation is based in Cupertino, California and employs more than 2,000 people. Information on the company and its products can be obtained by calling (800) 441-7234 toll free, (541) 334-6054 or accessed on the World Wide Web at http://www.symantec.com.

NOTE TO EDITORS: If you would like additional information on Symantec Corporation and its products, please view the Symantec Press Center at http://www.symantec.com/PressCenter/ on Symantec's web site.

Brands and products referenced herein are the trademarks or registered trademarks of their respective holders.