Press Release

LinkedIn Facebook Twitter RSS

Symantec's Norton Web Services Simplifies Hardware, Software Updates

- Customers Rely on Market-Leading Update Service for Windows 98 Compatibility -

CUPERTINO, Calif. - June 29, 1998 - Symantec Corporation (Nasdaq: SYMC), the world leader in utility software for business and personal computing, today announced that Norton Web Services will provide users with Windows 98 updates and patches for leading software programs as those patches become available.

Norton Web Services (www.nortonweb.com), a library of web-based programs designed to make computing easier and more reliable, is quickly becoming the leading product in the update services market. LiveUpdate Pro, a key component of Norton Web Services, finds and installs new software updates and hardware drivers from leading manufacturers via a simple point-and-click interface.

"Norton Web Services was created in response to our customers' need for an easy way to keep their most critical software up-to-date. We are pleased that we can now help users as they transition to Windows 98," said Enrique Salem, vice president of Symantec's Security and Assistance Business Unit. "In developing this product, we looked to the future, ensuring that we are able to continue to add services to meet the needs of the rapidly growing PC user community."

In the March 24, 1998, issue of PC Magazine, LiveUpdate Pro was called the best-designed update service product, beating CyberMedia's Oil Change and Quarterdeck Corp.'s TuneUp. In an article titled "Solving Problems Online," author Barry Simon wrote, "Norton LiveUpdate Pro has the best design of the update services. Its tabbed dialog box separates the list of possible downloads into three categories: Software, Hardware Drivers, and Freeware/Share. LiveUpdate Pro provides patches for Norton Utilities, new virus definition files for the Editors' Choice-winning Norton AntiVirus, and updates and drivers for other applications."

LiveUpdate Pro runs partly on the user's computer and partly over the Internet. The user connects to the LiveUpdate Pro page of Norton Web Services through their Internet connection. LiveUpdate Pro scans the user's computer to see which programs are installed and which hardware drivers are being used. Then it connects to the Norton Update

Library to match the user's software and hardware to the updates contained in the Library. If an update is available, LiveUpdate Pro presents it to the user and enables the user to download and install it immediately or simply download it for installation at a later time.

The Norton Update Library is typically updated several times per month; however, it is also updated whenever a critical update, bug fix, or patch is released from a major product manufacturer. A larger posting is done once a month to add additional records for hardware and software.

Symantec tests each update's installation program to ensure that customers receive safe, reliable performance from the update. While some vendors may release patches or updates that could cause problems during or following installation, Symantec is able to screen these problem updates out of the Update Library until a stable update has been released, in keeping with Symantec's reputation for safety and quality. In addition, because Norton Utilities scans each update, patch and driver for viruses, every download is virtually virus-free.

Users who purchase Norton Utilities 3.0 or Norton CrashGuard Deluxe 3.0 receive a free six-month subscription to Norton Web Services as part of their purchase (regularly $29.95 per year).

About Symantec

Symantec is the world leader in utility software for business and personal computing. Symantec products and solutions help make users productive and keep their computers safe and reliable anywhere and anytime. Symantec offers a broad range of solutions and is acclaimed as a leader in both customer satisfaction and product brand recognition. Symantec is traded on Nasdaq under the symbol SYMC. More information on the company and its products can be obtained at www.symantec.com.

NOTE TO EDITORS: If you would like additional information on Symantec Corporation and its products, view the Symantec Press Center at www.symantec.com/PressCenter/ on Symantec's Website.

Brands and products referenced herein are the trademarks or registered trademarks of their respective holders. All prices noted are in US dollars and are valid only in the United States.