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Service Providers See Firewalls, Filtering, Anti-Virus as Top Value-Added Security Services

Survey Reveals Revenue-Generation, Product/Service-Differentiation as Chief Benefits of Offering Premium Services

CUPERTINO, Calif. - April 11, 2001 - Ninety-one percent of ISPs, MSPs, and ASPs recently interviewed feel that it is important for service providers to offer value-added services to their customers according to results of a survey released by Symantec Corp. (Nasdaq: SYMC) today.

The study, conducted by Applied Research -West, revealed that xSPs view value-added services as an effective tool for generating additional revenue as well as for differentiating their products and services from those of competitors. In addition, service providers view firewalls, Web content filtering, and anti-virus scan and repair as the most important value-added security service offerings to provide.

"As the number of ISPs and other service providers escalates, these organizations are looking for ways to maintain their competitive advantage and prosper in an increasingly aggressive e-business environment," said Gary Warren, senior vice president for Symantec's service provider solutions. "The results of this survey indicate a growing movement toward widening the range of service offerings provided by ISPs and other service providers to include tools to address today's mounting Internet security concerns. Symantec, in turn, is working with xSPs to meet the needs of service provider customers by developing security products that are uniquely suited for the Internet service provider environment."

Nearly 80 percent of the 149 participants in the survey at ISPCON, the April 5 ISP conference in Baltimore, Md., indicated that offering value-added services is very important, while another 12 percent considered it important. Forty-five percent of respondents cited additional revenue generation as the principal reason for providing value-added services, and 40 percent pointed to product/service differentiation. Ninety percent of respondents are interested in providing firewalls, while 86 percent pointed to Web content filtering and 77 percent to anti-virus scan and repair.

The results of the survey signal the service provider community's growing recognition of security solutions as a viable tool for enhancing profitability, even as an increasing number of providers enter the Internet-driven service market. Symantec is creating a range of products in anticipation of these needs, providing a suite of security solutions built specifically for service providers.

One such product, Symantec's CarrierScan Server, is the industry's first virus scanning solution designed specifically for the Internet space, featuring all the key, award-winning virus scanning technologies available in Symantec's complete line of anti-virus products. With products such as CarrierScan Server, xSPs can seamlessly integrate platform-independent, scalable, robust, and manageable anti-virus scan and repair capabilities into their environment. By deploying CarrierScan Server to detect and repair of viruses, worms, Trojan horses, mobile code, and script-based threats across all major file types and various compress file formats, service providers can transform their Internet security challenges into an opportunity for differentiation and increased revenue.

About Symantec
Symantec, a world leader in Internet security technology, provides a broad range of content and network security solutions to individuals and enterprises. The company is a leading provider of virus protection, vulnerability assessment, intrusion prevention, Internet content and e-mail filtering, remote management technologies and security services to enterprises around the world. Symantec's Norton brand of consumer security products leads the market in worldwide retail sales and industry awards. Headquartered in Cupertino, Calif., Symantec has worldwide operations in 36 countries. For more information, please visit our Web site at www.symantec.com. Symantec, the Symantec logo, AXENT, AXENT Technologies, and the AXENT logo are trademarks or registered trademarks, in the United States and certain other countries, of Symantec Corporation or its subsidiaries. Additional company and product names may be trademarks or registered trademarks of the individual companies and are respectfully acknowledged.

FORWARD LOOKING STATEMENT: This press release contains forward-looking statements, including statements regarding future technology and products, that involve known and unknown risks, uncertainties and other factors that may cause our actual results, levels of activity, performance or achievements to differ materially from results expressed or implied by this press release. Such risk factors include, among others: the risk that the Symantec and AXENT businesses will not be integrated successfully; the costs related to the merger; the difficulty of developing and marketing products that compete effectively with others, new security threats, and other economic, business, competitive and/or regulatory factors affecting Symantec's business generally. Actual results may differ materially from those contained in the forward-looking statements in this press release. Additional information concerning these and other risk factors is contained in the Risk Factors sections of the Company's previously filed Form 10-K for the fiscal year ended March 30, 2000.