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Symantec Introduces New Channel Partner Program

Symantec's New Partner Program Promotes Experts in Symantec Security Solutions Through Training and Certification

CUPERTINO, Calif. - July 16, 2001 - Symantec Corp. (Nasdaq: SYMC), a world leader in Internet security technology, today announced an expansion of its existing partner program for enterprise and consumer partners worldwide. This new program focuses on providing enterprise partners - such as proven Internet security experts, value-added resellers and other channel partners - with the expertise and resources necessary to plan, implement and manage complex security architectures for their customers using Symantec solutions.

In addition to comprehensive sales materials and award-winning technical support, Symantec will offer enterprise partners extensive fee-based training and certification on the implementation of Symantec solutions in four technical areas critical in today's networked environment: virus protection and content management, firewall and VPN technologies, intrusion detection systems and vulnerability management.

"The shortage of qualified security experts in the marketplace today presents a tremendous opportunity for Symantec's enterprise partners to provide certified security expertise on Symantec solutions to their customers," said Dieter Giesbrecht, senior vice president of worldwide sales and professional services for Symantec. "Symantec is the only Internet security company that can offer its partners the complete range of security products so they can protect their customers at the gateway, the server, or the client levels. We are committed to helping our partners expand their business by making sure they have the knowledge, skills and tools necessary to meet the security needs of their customers."

With its new partner program, Symantec has created a worldwide framework to give a variety of channel partners the opportunity to expand their business in Internet security and fill the need for qualified experts on Symantec security solutions. Symantec's enterprise channel partner program provides resources and fee-based training appropriate to each partner in three categories:

  • Enterprise Security Partner - These partners have a proven track record in the Internet security market. They are required to employ two Symantec Certified Security Engineers trained on Symantec solutions in at least two technical areas. They are authorized to sell the Symantec product line in addition to Symantec's currently restricted solutions including Enterprise Security Manager, Intruder Alert, NetProwler, NetRecon, Defender and Webthority once they complete the certification for each product. Restricted products may vary by region.
  • Enterprise Solutions Partner - These partners include value-added resellers with significant local positioning and who focus on one Symantec security category. They employ one Symantec Certified Security Engineer trained on Symantec solutions in one technical area. They are authorized to sell the same Symantec security solutions as the Enterprise Security Partner once they complete the certification for each product.
  • Enterprise Sales Partner - Partners in this category include named and managed corporate resellers. In order to sell the authorized Symantec security solutions, the Enterprise Sales Partner must be able to provide certified implementation support through a relationship with an Enterprise Security Partner, an Enterprise Solutions Partner or Symantec itself.

"By categorizing partners based on expertise and technology focus, Symantec is enabling end users to seek out experts in the integration of specific classes of Symantec technology," said Chris Ellerman, director, Security Practice, at N2N Solutions, Inc. "As a Symantec partner, N2N Solutions is excited about Symantec's investment in the form of technical certification and sales training. This investment in training and subsequent monitoring of partner certification progress and status will enable Symantec and its partners to deliver very focused, innovative solutions based on security best practices."

Symantec's fee-based certification courses will focus on basic product implementation training as well as general education on the critical technologies and processes within four technical areas: virus protection and content management, firewall and VPN technologies, intrusion detection systems and vulnerability management.

Individuals can earn "Symantec Product Specialist" status after completing the certification exam on a specific Symantec security product. Individuals can earn "Symantec Certified Security Engineer" status after passing all product and knowledge certification exams within a specific technical area. Symantec has contracted with training and test delivery vendors to manage and administer the certification exams.

Achieving Symantec Enterprise Partner status is based on a channel partner's ability to fulfill and maintain a minimum set of requirements in areas including revenue targets, training and certification, support infrastructure and customer satisfaction. For more information on Symantec's new partner program or to apply online, potential partners can go to www.symantecpartner.com

Symantec continues to provide sales and marketing tools as well as advanced product information to its Premiere Software and Software Partners which include mass merchants, retail outlets and those businesses looking for a start in the Internet security market. Information on these categories can also be accessed at www.symantecpartner.com.

About Symantec
Symantec, a world leader in Internet security technology, provides a broad range of content and network security solutions to individuals and enterprises. The company is a leading provider of virus protection, vulnerability assessment, intrusion prevention, Internet content and e-mail filtering, remote management technologies and security services to enterprises around the world. Symantec's Norton brand of consumer security products leads the market in worldwide retail sales and industry awards. Headquartered in Cupertino, Calif., Symantec has worldwide operations in 36 countries. For more information, please visit our Web site at www.symantec.com.

Symantec, the Symantec logo, AXENT, AXENT Technologies, and the AXENT logo are trademarks or registered trademarks, in the United States and certain other countries, of Symantec Corporation or its subsidiaries. Additional company and product names may be trademarks or registered trademarks of the individual companies and are respectfully acknowledged.

FORWARD LOOKING STATEMENT: This press release contains forward-looking statements, including statements regarding future technology and products, that involve known and unknown risks, uncertainties and other factors that may cause our actual results, levels of activity, performance or achievements to differ materially from results expressed or implied by this press release. Such risk factors include, among others: the risk that the Symantec and AXENT businesses will not be integrated successfully; the costs related to the merger; the difficulty of developing and marketing products that compete effectively with others, new security threats, and other economic, business, competitive and/or regulatory factors affecting Symantec's business generally. Actual results may differ materially from those contained in the forward-looking statements in this press release. Additional information concerning these and other risk factors is contained in the Risk Factors sections of the Company's previously filed Form 10-K for the fiscal year ended March 30, 2000.