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Snap Appliance and Symantec Partner to Offer Industry Leading Disaster Recovery Solution

NAS/Backup Software Bundle Reduces Risk of Data and Revenue Loss, Provides Full Recoverability

SAN JOSE, Calif. - March 15, 2004 - Snap Appliance™, the worldwide volume leader in network attached storage (NAS) solutions, and Symantec Corporation, (Nasdaq:SYMC), the world leader in Internet security, today announced a technology and marketing partnership that benefits customers requiring rapid system and data protection and recovery. The first offering from the two companies is a set of simple, cost-effective, disk-based data protection solutions for customers in North America. Select Snap Server™ NAS systems will be bundled with Symantec's V2i Protector software, providing businesses with a highly dependable way to protect and recover data on Windows-based servers in the event of threats such as system failures, computer viruses, hacker theft and catastrophic incidents.

Utilizing V2i (Virtual Volume Imaging) technology, V2i Protector provides real-time, disk-based backup that captures and encapsulates the active state of a server into one easy-to-manage file. The active state includes the computer's operating system, files and personality settings. Once captured with V2i Protector, the OS, applications and data are backed-up onto secure, dependable Snap Server NAS systems and are recoverable to an exact previous state within minutes. Users can easily perform a complete bare metal system restoration, a full system refresh or restore individual files and folders, all without spending hours manually rebuilding data from tape, re-installing operating systems or reconfiguring systems. Operating system volumes, database volumes, applications and data storage are all protected with near zero disruption of ongoing business processes.

The Snap Server 1100 is one of the most popular NAS devices on the market today, with over 50,000 units in the field. It is an ideal stand-alone file server for budget conscious workgroup customers with immediate file server and storage needs. The Snap Server 2200 includes the benefit of RAID 1 disk mirroring and is targeted at small workgroups and remote offices seeking a cost-effective and easily deployed storage solution. As well as archiving V2i images, Snap Servers can be used for disk-based backup, file sharing, workstation backup or web page storage.

Symantec and Snap Appliance will initially offer the following two solutions:

  • Remote Office Disaster Recovery Solution - A 250GB* Snap Server 1100 with one license of V2i Protector Server Edition, ideal for servers in use in remote offices
  • Branch Office Disaster Recovery Solution - A 500GB* Snap Server 2200 with one license of V2i Protector Server Edition that enables enterprises to add incremental backups of servers to their active state protection strategy. Drive mirroring provides data protection inherent to the server.

The V2i Protector Server Edition software can be used with any SnapOS Version 4.0 Server and any GuardianOS Version 2.6 Server to offer a disaster recovery solution that meets a company's needs.

"Businesses are expressing frustration with inadequate data protection, complex backup and restore processes, budget cuts and reductions in IT staff," said Mark Pollard, vice president of marketing for Snap Appliance. "This new partnership with Symantec, along with the initial product offering, demonstrates the company's commitment to solving these issues by providing a simple, effective and economical way for companies to protect data and make data accessible and recoverable. By combining the reliability of Snap Server NAS systems with the functionality of Symantec's V2i Protector, organizations can significantly reduce their risk of data loss."

"V2i Protector has been rapidly accepted by businesses for protecting the vital assets on their servers and desktop computers," said Mark Milford, vice president of worldwide field operations for the Symantec Enterprise Administration business unit. "The simplicity of V2i Protector combined with the power, convenience and economy of Snap Server NAS systems pave the way for businesses of any size to have a quality data protection strategy that includes the ability to rapidly recover from virtually any disaster."

Web Event
Snap Appliance and Symantec will present a simultaneous Webcast and audio presentation on March 18, 2004 at 9:00 a.m. PST on the economic benefits and best practices achieved using the disaster recovery solutions. Attendees can register at www.snapappliance.com/v2iprotector.

Pricing and Availability
For the next 90 days, the Remote Office Disaster Recovery Solution and Branch Office Disaster Recovery Solution will be offered at an estimated retail price of $1,799 and $2,799, respectively. The solutions are available immediately through Snap Appliance distributors and resellers. More information is available by calling (888) 343-SNAP. *Please note that all capacities described in this announcement are native capacities.

About Snap Appliance
Snap Appliance® is a leader in distributed enterprise storage solutions. With the industry's largest installed customer base, Snap is the expert at providing simple, scalable storage solutions for leading enterprises and organizations across a wide range of industries. The Snap Server® product family represents true business value, providing innovative technology and rich feature sets that allow organizations to leverage their information assets. Snap's established channel partnerships and world-class service and support team ensure a rewarding customer experience. Snap Appliance is headquartered in San Jose, California. More information is available at www.snapappliance.com.

About Symantec
Symantec is the world leader in providing solutions to help individuals and enterprises assure the security, availability, and integrity of their information. Headquartered in Cupertino, Calif., Symantec has operations in more than 40 countries. More information is available at www.symantec.com.

NOTE TO EDITORS: : If you would like additional information on Symantec Corporation and its products, please view the Symantec Press Center at http://www.symantec.com/PressCenter/ on Symantec's Web site. All prices noted are in US dollars and are valid only in the United States.

Snap Appliance, Symantec and the Symantec logo are trademarks or registered trademarks, in the United States and certain other countries. Additional company and product names may be trademarks or registered trademarks of the individual companies and are respectfully acknowledged.