Partner Management Console Administrator's Guide

Article:DOC7528  |  Created: 2014-07-09  |  Updated: 2015-01-12  |  Article URL http://www.symantec.com/docs/DOC7528
Article Type
Documentation


Description



Partner Management Console Administrator's Guide

Contents

1. Customizing your Home page
Using Home page widgets
Activating a serial number
2. Adding, importing, and managing your customers
Viewing your Customer
Adding a new customer
Importing an existing customer
Filters
Viewing a customer profile
Converting trials and adding paid services to an account
Canceling a product trial or subscription
Using the Communication Settings
Management status
Gaining access to your customer's Symantec Endpoint Protection Small Business Edition cloud account
Managing your customer's Symantec Endpoint Protection Small Business Edition cloud account
3. Configuring, running, and scheduling reports
Using Partner Management Console Reports
Using the Report Wizard
Using Report Templates
Using Scheduled Reports
4. Using widgets on the Home page
Viewing your Alerts
About analyzing endpoint statistics
About viewing deployed products and offline computers
5. Customizing Partner Management Console administration
Creating and viewing administrators
Changing Administrator profile settings
Configuring Contact Preferences settings
Customizing your alert notifications
Customizing your reports
Viewing My Company information
6. Getting help and other resources
Signing up for the Partner Management Console
Using the question mark
Sending us your feedback
Submitting support tickets to Symantec
Using the Support Ticketing Center listing
Contacting Support
Getting help with Symantec Endpoint Protection Small Business Edition cloud

Attachments

PMC_AdministratorsGuide.pdf (537 kBytes)

Legacy ID



v88921424_v88921519


Article URL http://www.symantec.com/docs/DOC7528


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