Troubleshooting failure to connect to a media server and create storage unit

Article:HOWTO94421  |  Created: 2013-11-26  |  Updated: 2014-05-06  |  Article URL http://www.symantec.com/docs/HOWTO94421
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Troubleshooting failure to connect to a media server and create storage unit

Ensure that both the short name and long name of the media server are pingable from master server. If you cannot access the media server, using the short name, do the following:

  • Use the fully-qualified name as the DNS suffix

  • Clear the host cache on the master server.

After you have performed these two steps you can access the media server from the master server and then create the storage unit from the media server.


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Article URL http://www.symantec.com/docs/HOWTO94421


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