How to uninstall Symantec Antivirus, Symantec Endpoint Protection,and Symantec Endpoint Protection Manager, and what to do if that fails
|Article:TECH104790|||||Created: 2008-01-23|||||Updated: 2012-03-30|||||Article URL http://www.symantec.com/docs/TECH104790|
You want to know how to uninstall Symantec Antivirus, Symantec Endpoint Protection,or Symantec Endpoint Protection Manager.. Or you have already removed the program from Add/Remove programs and that failed.
- · Go to Add/Remove Programs and remove the program
· Try install
· If that fails, follow the manual removal process.
· Try the install again
· If that fails, run the cleanwipe utility. As a precaution, have a backup of the OS before using utility (This utility is provided by Symantec Technical Support)
· Search for and remove any old Symantec Endpoint Protection .MSI files.
· Install new version
Please follow the link provided for the manual removal instructions in the following document:
Title: How to manually uninstall Symantec Endpoint Protection client from Windows 2000, XP and 2003, 32-bit Editions
Solution ID: 2007073018014248
Title: 'Manual uninstallation documents for Symantec Client Security products'
Solution ID: 2002031914291648
Document URL: http://service1.symantec.com/support/ent-security.nsf/docid/2002031914291648
Title: 'How to manually uninstall Symantec Endpoint Protection Manager 11.0'
Document ID: 2007101615023748
> Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2007101615023748?Open&seg=ent
Article URL http://www.symantec.com/docs/TECH104790