How to debug Sygate Secure Enterprise 4.1 on Solaris

Article:TECH105633  |  Created: 2008-01-14  |  Updated: 2012-01-24  |  Article URL http://www.symantec.com/docs/TECH105633
Article Type
Technical Solution

Issue



How to debug Sygate Secure Enterprise (SSE) 4.1 on Solaris?


Solution



Enabling debugging on the Sygate Management Server (SMS) running on Solaris will allow extra information to be saved to the standard Sun One (iPlanet) web server logs.

To enable debugging follow these steps:

  • Change the "DebugLevel" setting to 5 in the web.xml file found in :
    /opt/sms35/WEB-INF/web.xml
  • Change the Debug level setting to "INFO" in the server.xml file found in:
    config/server.xml
  • Restart the iPlanet web server
  • Additional information will now be saved in the standard iPlanet error and access log files under:
    /opt/SUNWwbsvr/https-/logs



For troubleshooting issues with the SSE 4.1 product and the iPlanet web server on Solaris the following are the most relevant configuration files:

    config/server.xml
    config/magnus.conf
    config/obj.conf
    config/server.policy
    /WEB-INF/web.xml





Legacy ID



2008081410104648


Article URL http://www.symantec.com/docs/TECH105633


Terms of use for this information are found in Legal Notices