The query engines that are decommissioned are seen in bv-config

Article:TECH113483  |  Created: 2007-01-13  |  Updated: 2013-03-14  |  Article URL http://www.symantec.com/docs/TECH113483
Article Type
Technical Solution

Product(s)

Issue



How to remove the query engines that are decommissioned and that are still seen in bv-Config.

Symptoms
The query engine is uninstalled or the computer on which the query engine was installed no longer exists in the domain. The bv-config still shows the previous query engines.


 


Solution



In the RMS console, open bv-Config.

  1. Click on Action menu tab.
  2. Go to ECS and select Edit ECS Database.
  3. Click Yes for the Warning.
  4. In the ECS Database Viewer make sure Query Engine database is selected.
  5. Select the query engine that has been decommissioned and click delete.
  6. Click OK.
  7. On the bv-Config pop-up window click Yes to save changes to the Database.
  8. On the Synchronizing Master Query engine popup window, click on Synchronize.
  9. Click close to close the window.


In the RMS Console, under bv-Control for Windows, open and modify Connection Databases.

Make sure to remove any decomissioned query engines from the Connection database as well.


 



Legacy ID



2007101402563253


Article URL http://www.symantec.com/docs/TECH113483


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