Previous version of Fixinstall.bat files for LSR (LiveState Recovery) and BESR (Backup Exec System Recovery) register the incorrect registry values and an updated Fixinstall.bat with the correct values is now available

Article:TECH126119  |  Created: 2010-01-03  |  Updated: 2013-10-22  |  Article URL http://www.symantec.com/docs/TECH126119
Article Type
Technical Solution

Product(s)

Issue



Previous version of Fixinstall.bat files for LSR (LiveState Recovery) and BESR (Backup Exec System Recovery) register the incorrect registry values and an updated Fixinstall.bat with the correct values is now available


Solution




Issue:

Fixinstall.bat files in LSR and BESR products register the incorrect values as shown below.

Incorrect values:
----------------------------------------------------------------------------------------
 reg add HKLM\SYSTEM\CurrentControlSet\Services\GearAspiWDM /v Start /t REG_DWORD /d 1 /f
 reg add HKLM\SYSTEM\CurrentControlSet\Services\V2IMount /v Start /t REG_DWORD /d 1 /f
(note: if using BESR 2010, V2IMount is renamed to GenericMount)
 HKLM\SYSTEM\CurrentControlSet\Services\GearAspiWDM /v Group /d "Filter" /f
 HKLM\SYSTEM\CurrentControlSet\Services\GearAspiWDM /v Group /d PNP Filter /f
---------------------------------------------------------------------------------

Work-around:

1. The correct values that should be listed in the Fixinstall.bat file are shown below:
----------------------------------------------------------------------------------------
 HKLM\SYSTEM\CurrentControlSet\Services\GearAspiWDM /v Start /t REG_DWORD /d 2 /f
 HKLM\SYSTEM\CurrentControlSet\Services\V2IMount /v Start /t REG_DWORD /d 3 /f
(note: if using BESR 2010, V2IMount is renamed to GenericMount)
 HKLM\SYSTEM\CurrentControlSet\Services\GearAspiWDM /v Group /d "PNP Filter" /f
---------------------------------------------------------------------------------
 HKLM\SYSTEM\CurrentControlSet\Services\V2IMount /v Start /t REG_DWORD /d 3 /f
(note: if using BESR 2010, V2IMount is renamed to GenericMount)


2. BESR also now uses GearASPIWDM and no longer uses the GearSecurity driver, so the entry below should be removed from the Fixinstall.bat for the BESR products.
--------------------------------------------------------------
 HKLM\SYSTEM\CurrentControlSet\Services\GEARSecurity
--------------------------------------------------------------

3. Save the changes to the Fixinstall.bat File and then execute it on the LSR or BESR Machine(s).


Resolution:


Download the ZIP file below of the new Fixinstall.bat which has the correct registry values listed in it.  The FixinstallBatFiles.zip include the Fixinstall.bat files of each LSR and BESR products as shown below:

LSR60Fixinstall.bat
BESR65Fixinstall.bat
BESR70Fixinstall.bat
BESR80Fixinstall.bat
BESR85Fixinstall.bat
BESR2010Fixinstall.bat

 

Attachments

FixinstallBatFiles_345047_345045.zip (7 kBytes)

Legacy ID



345045


Article URL http://www.symantec.com/docs/TECH126119


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