KNOWN ISSUE: Folder entries not removed when using Delete in the Files page

Article:TECH12627  |  Created: 2006-02-23  |  Updated: 2010-08-03  |  Article URL http://www.symantec.com/docs/TECH12627
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Article Type
Technical Solution

Issue



When attempting to remove a folder from the Files page in Installation Expert, the folder reappears when changing features or returning to the Files page.

Environment



Wise for Windows Installer
Wise Package Studio

Cause



The directory is left in the Directory table.

Solution



Workaround:
Search for the folder in the Tables, then delete all entries with that name.  Ensure that you have not left any orphaned entires in the tables, by right clicking while on the Tables tab and selecting Show Error. 

If the name of the folder is something used often in the project, rename it to something unique then search for the entries.

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Supplemental Materials

SourceDEFECT
ValueLB 31454
DescriptionLogged in Littlebuggy (Altiris - Lindon, Plymouth) database

Legacy ID



20000


Article URL http://www.symantec.com/docs/TECH12627


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