Event ID 257 is logged in the System Event Log several times on a Windows Server 2003-based computer when attempting to create an image with BESR (Backup Exec System Recovery)

Article:TECH136990  |  Created: 2010-01-26  |  Updated: 2013-12-31  |  Article URL http://www.symantec.com/docs/TECH136990
Article Type
Technical Solution


Environment

Issue



Event ID 257 is logged in the System Event Log several times on a Windows Server 2003-based computer when attempting to create an image with BESR (Backup Exec System Recovery)


Error



Event ID 257 is logged in the System event log several times with error: Timed out sending notification of target device change to window of "Application Name"


Solution



Following error is logged in the event log:

 
Event Type: Warning
Event Source: PlugPlayManager
Event Category: None
Event ID: 257
Date: Date
Time: Time
User: N/A
Computer: Computer Name
Description: Timed out sending notification of target device change to window of "C:\Program Files\Symantec\Backup Exec System Recovery\Agent\VProSvc.exe"
 
Solution:
 
The issue is resolved with a Microsoft Patch. Click on the link below to download and install the patch.
Event ID 257 is logged in the System event log several times on a Windows Server 2003-based computer
 
 
 
 


Legacy ID



358075


Article URL http://www.symantec.com/docs/TECH136990


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