Backup Exec System Recovery 2010 license keys cannot be installed from an Altiris console

Article:TECH142303  |  Created: 2010-10-20  |  Updated: 2011-04-08  |  Article URL http://www.symantec.com/docs/TECH142303
Article Type
Technical Solution


Subject

Issue



Even though the BESR (Backup Exec System Recovery) 2010 agent software can be deployed through an Altiris console, there is no way to apply licensing through the same console.

 


Cause



This is by design. BESR 2010 agents are constructed to receive their licenses either individually, or through a Management Solution licensing policy.

 


Solution



To install the licenses, create a licensing policy on a BESR Management Solution console, or use a BESR installation's Add Computer menu option to connect to each remote machine and enter the appropriate license when prompted.

To add Backup Exec System Recovery license policies:
 
1. On the Backup Exec System Recovery 2010 Management Solution Manage Tasks tab, expand the Configuration Policies list in the left pane.
 
2. In the left pane, under ClientConfigurationPolicies, click AllClientLicenses.
 
3. In the middle pane, on the toolbar, click Create.
 
4. In the Licenses panel, type the name to associate with the Backup Exec System Recovery license policy.
 
5. Enter a valid Backup Exec System Recovery license key.
 
6 Click Save changes.
 
7. Refresh may need to be clicked on the table filter toolbar to see the changes.
 



Article URL http://www.symantec.com/docs/TECH142303


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