PGP Whole Disk Encryption Recovery Disk Image(s) - PGP Desktop for Windows 9.0 - 9.7

Article:TECH156339  |  Created: 2011-03-23  |  Updated: 2013-10-08  |  Article URL http://www.symantec.com/docs/TECH156339
Article Type
Technical Solution


Subject

Issue



While the chances are extremely low that a master boot record could become corrupt on a boot disk or partition protected by PGP Whole Disk Encryption, it is possible. If it happens, it could prevent your system from booting. Prepare for this highly unlikely event by creating a recovery CD or floppy disk or both before you encrypt a boot disk or partition using PGP Whole Disk Encryption.

Note: This article pertains to a version of PGP Desktop that has reached an End of Life(EOL) and End of Support Life(EOSL). For more information on the End of Support Life dates for PGP Software products see the following article.


Solution



Caution: Once you have started to decrypt a disk or partition using a recovery disc or diskette, do not stop the decryption process. Depending on the size of the disk being decrypted, this process can take a long time. A faster way to decrypt the drive is to use another system that has the same version of PGP Desktop installed on it.

Warning: When performing PGP Whole Disk recovery, please confirm you are using the correct recovery CD for your version of PGP Desktop.

Note that recovery disks work only with the version of PGP Desktop that created the recovery disk. For example, if you attempt to use a 9.0.x recovery disk to decrypt a disk protected with PGP Whole Disk Encryption 9.5 software, any data on the PGP Whole Disk Encrypted 9.5 disk will be unrecoverable.

Burn the Recovery bootg. iso file to a CD-ROM as a bootable disk. The Recovery disk must be created as a bootable disk to perform recovery of the system.


Attachments

PGP Desktop 9.0.x Recovery Disk Image
bootg.iso (1.8 MBytes)
PGP Desktop 9.5.x Recovery Disk Image
bootg.iso (1.8 MBytes)


PGP Desktop 9.6.x Recovery Disk Image
bootg.iso (1.8 MBytes)
PGP Desktop 9.7.x Recovery Disk Image
bootg.iso (1.8 MBytes)

Legacy ID



471


Article URL http://www.symantec.com/docs/TECH156339


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