Can AutoInstall be used to create a full software package that upgrades an already installed software package?

Article:TECH161552  |  Created: 2011-06-03  |  Updated: 2013-10-30  |  Article URL http://www.symantec.com/docs/TECH161552
Article Type
Technical Solution

Product(s)

Issue



You have a program that is already installed on your client computers and you want to update the software package using AutoInstall.  You only have access to the full installation for the updated software and you need to know if an AutoInstall package of that software will be able to update the already installed software package. 


Solution



You cannot update already installed software with AutoInstall if you only have access to the full installation package that you want to upgrade to. 

Rather than upgrading the already installed software, you should first uninstall that program.  Once the existing software is uninstalled, you should be able to perform a clean install of the of the AutoInstall package. 




Article URL http://www.symantec.com/docs/TECH161552


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