Account Information module fails to run when the Disabled Accounts check is enabled (SU42 specific)
|Article:TECH183253|||||Created: 2012-03-07|||||Updated: 2013-02-24|||||Article URL http://www.symantec.com/docs/TECH183253|
Enterprise Security Manager (ESM). When the Disabled Accounts check is enabled under the Account Information module on SU42, the policy will start but fail unexpectedly.
'Error, Error occurred while querying <computername>. policy run <number> has terminated unexpectedly.'
There is a problem with the Account Information module which will crash unexpectedly during a Policy run, if the Disabled Account check is enabled.
Upgrade the Account Information module to SU43 to fix this issue.
Article URL http://www.symantec.com/docs/TECH183253