NetBackup image cleanup job for OST device fails with status code 174 also reporting error "sts_delete_image failed: error 2060022 software error"

Article:TECH189774  |  Created: 2012-05-25  |  Updated: 2013-12-10  |  Article URL http://www.symantec.com/docs/TECH189774
Article Type
Technical Solution


Issue



NetBackup image cleanup jobs fails with Status code 174 - media manager - system error occurred

bpdm reports error - sts_delete_image failed: error 2060022 software error


Error



sts_delete_image failed: error 2060022 software error

image delete failed: error 2060022: software error


Cause



The problem was with the vendors OST plugin interface.


Solution



 Applied new OST plugin version from the vendor and cleanups started working.




Article URL http://www.symantec.com/docs/TECH189774


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