About Bounce Customization feature in Symantec Messaging Gateway (SMG)
|Article:TECH200533|||||Created: 2012-12-05|||||Updated: 2012-12-05|||||Article URL http://www.symantec.com/docs/TECH200533|
There is a need to know how the settings of Bounce Customization influence NDR/bounce emails sent by SMG.
Bounce Customization enables administrators of SMG to customize return postmaster address. This feature only influences address entered in the message body, it has no effect on "From:" field displayed in bounce email, which is hardcoded in the form of Mailer-Daemon@hostname. This works as designed.
Here the example of bounce message generated by SMG:
-------- Message --------
|Subject:||Undelivered Mail Returned to Sender|
|Date:||Wed, 05 Dec 2012 13:19:13 +0000|
|From:||Mailer-Daemon@mail01.testmail.com (Mail Delivery System)|
I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to <postmaster> If you do so, please include this problem report. You can delete your own text from the attached returned message. <email@example.com>: 550 5.1.1 <firstname.lastname@example.org>: Recipient address rejected: User unknown in local recipient table
-------- End of the Message --------
Do notice <postmaster> entry in message body, this is the field modifiable by Bounce Customization.
Article URL http://www.symantec.com/docs/TECH200533