System Recovery Disk (SRD) 2013 does not boot on virtual machines running on ESX versions prior to 5.0 Patch 4.

Article:TECH201701  |  Created: 2013-01-16  |  Updated: 2013-09-24  |  Article URL
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Technical Solution



The System Recovery Disk (SRD) version 2013 does not boot on ESX versions prior to 5.0 Patch 4.




ESX 4.x and previous, ESX 5.0 Patch 4 and earlier


The Symantec System Recovery Disk is based on WinPE 4.0 (Windows 8 / Windows Server 2012). Booting to WinPE 4.0 is fully supported for ESXi 5.1 and ESXi 5.0 U1 and ESXi 5.0 U2. Earlier versions are not supported. 


For ESX 5.0: Install Patch 4 on ESX host. Ensure the server is running ESXi 5.1, or ESXi 5.0 U1 and U2.

For ESX 4.x: Use the SSR 2011 version of the SRD which is available via FileConnect ( or by contacting Symantec Technical Support.

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