Using distribution lists with policy groups

Article:TECH201870  |  Created: 2013-01-21  |  Updated: 2013-01-21  |  Article URL http://www.symantec.com/docs/TECH201870
Article Type
Technical Solution


Issue



Using distribution lists as part of Symantec Messaging Gateway policy groups has unanticipated results when applying filtering policies and taking actions on email traffic.


Solution



When binding a distribution list to a policy group through its LDAP Distinguished Name and distribution list expansion is diabled:

  • mail sent to the distribution list primary address will not trigger policies assigned to the policy group
  • mail sent to a distribution list alias address will not trigger policies assigned to the policy group

When binding a distribution list to a policy group via an alias address and distribution list expansion is disabled:

  • mail sent to the distribution list member's primary address will not trigger policies assigned to the policy group
  • mail sent to the distribution list member's email alias addresses will not trigger policies assigned to the policy group

When binding a distribution list to a policy group via an alias address and distribution list expansion is enabled:

  • mail sent to the distribution list primary address will not trigger policies assigned to the policy group
  • mail sent to the distribution list's alias address will not trigger policies assigned to the policy group
  •  mail sent to the distribution list member's primary address will not trigger policies assigned to the policy group
  • mail sent to the distribution list member's email alias addresses will not trigger policies assigned to the policy group

Many of these behaviors will be addressed in a future release. Currently, binding distribution lists to policy groups to distribution lists through their primary mail address will provide the most predictable results.


Supplemental Materials

SourceETrack
Value1629925


Article URL http://www.symantec.com/docs/TECH201870


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