Server name changes to a temporary name following a restore anyware using Symantec System Recovery (SSR).

Article:TECH202910  |  Created: 2013-02-19  |  Updated: 2014-09-25  |  Article URL
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Technical Solution



Following a restore to different hardware (Restore Anyware) using Symantec System Recovery (SSR), the server name changes to a temporary name.


Restore is successful, no errors are seen.


Windows 2008 R2



This issue is fixed in SSR 2013.


Workaround (applies to SSR 2011):

1. Run restore
2. Do not reboot the machine after restore is complete
3. Go back to the main menu on the SRD and go to Analyze/Open Command Shell Window
4. Run REGEDIT from command prompt
5. Select HKEY_LOCAL_MACHINE registry key
6. Go to File/Load Hive and browse to C:\Windows\System32\Config and double click SYSTEM.HIV
7. Give the hive a temporary name
8. Browse HKEY_LOCAL_MACHINE\temp name\Setup\Status\UnattendPasses
9. Set the DWORD value of ‘specialize’ to 0 (default is 9)
10. Once you have made this change, select the temporary name (HKEY_LOCAL_MACHINE\temp name) and go to File/Unload Hive
11. Reboot machine


Supplemental Materials


RAO: Server name changes after restore anyware.

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