EV searcher error - 440,852 Searcher exited with non-zero error code
|Article:TECH203791|||||Created: 2013-03-12|||||Updated: 2013-03-12|||||Article URL http://www.symantec.com/docs/TECH203791|
Th Enterprise Vault (EV) Collection Task fails with a 'Got an unexpected exception from a searcher thread: 422300 EV searcher error - 440,852 Searcher exited with non-zero error code" error.
Got an unexpected exception from a searcher thread: 422300 EV searcher error - 440,852 Searcher exited with non-zero error code.
In version 7.1.1 and prior, the search criteria XML file is written on the Destination Server using the account that is assigned to the Destination Source.
In version 7.1.2, the search criteria XML file is written on the Destination Server using the account that starts the EsaEvCrawlerService.
Provide the account that starts the EsaEvCrawlerService, read and write permissions at the Destination Source.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see symantec.com.
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
CB: Must provide R/W permission for the EsaEvCrawlerService account on Destination Server
Article URL http://www.symantec.com/docs/TECH203791