ESA-30124- Point Fix for Symantec Clearwell eDiscovery Platform V7.1.2 Fix2 released

Article:TECH204106  |  Created: 2013-03-20  |  Updated: 2013-03-20  |  Article URL http://www.symantec.com/docs/TECH204106
Article Type
Technical Solution


Issue



Which version of Symantec Clearwell eDiscovery Platform can this Point Fix be applied

This Point Fix can only be applied to the following version of Clearwell:
Clearwell V7.1.2 fix2


Solution



What issue(s) does this Point Fix resolve?

The Point Fix resolves the following issue:

ESA-30124 - This fix resolves an issue where post-processing fails after "CentralizedMerge".  The job status log looks like the following:

MM/DD/YYYY 15:19:47 CW1841       CentralizedMerge  Acquiring write consolidation Lock
MM/DD/YYYY 15:19:47 CW1841       CentralizedMerge  Acquired write consolidation Lock
MM/DD/YYYY 15:19:48 CW1841       CentralizedMerge  Releasing write consolidation Lock
MM/DD/YYYY 15:19:48 CW1841       CentralizedMerge  Released write consolidation Lock
MM/DD/YYYY 15:20:05 CW1841       System            Fatally shutting down component due to errors: Fatal Failure

In addition, the following appears in the server log file:

YYYY-MM-DD 15:20:05,344 INFO  [common.core.PostProcessingComponent] (running-thpool.jobmanager.0.16.1.5.247.17536351472769:) CaseName:[SEC v Tamas Corp] Fatal Failure: null
java.lang.NullPointerException
    at com.teneo.esa.asyncqueryengine.contentprocessor.RemediateRedactedItemsUtil.processRedactedItems(RemediateRedactedItemsUtil.java:232)
 


Attachments

ESA-30124.zip (4 MBytes)


Article URL http://www.symantec.com/docs/TECH204106


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