Symantec Protection Engine is unable to scan .SwxCF files

Article:TECH204559  |  Created: 2013-04-01  |  Updated: 2013-06-27  |  Article URL http://www.symantec.com/docs/TECH204559
Article Type
Technical Solution


Issue



When scanning files with a .SwxCF file extension, Symantec Protection Engine produces a scan error.


Error



File produces a scan error.


Cause



These files are of type CFBF 4 (Compound File Binary Format having Major version =4).  Currently Protection Engine does not support CFBF 4 files.


Solution



Symantec Engineering is currently researching this issue as a possible enhancement to the product.

Please monitor this document for status updates on this issue.

Currently Symantec recommends excluding this file type from scanning via the appropriate connecter so that the file is not sent for scanning to Protection Engine.




Article URL http://www.symantec.com/docs/TECH204559


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