IT Analytics report pack takes a long time to install

Article:TECH204614  |  Created: 2013-04-02  |  Updated: 2013-04-02  |  Article URL http://www.symantec.com/docs/TECH204614
Article Type
Technical Solution


Issue



When installing an IT Analytics report pack, such as the Client Server Management Pack, Symantec Installation Manager gets to a certain point, such as 75% finished, and appears to hang.


Solution



There is generally no issue. Please allow sufficient time for the IT Analytics report pack to install. This may take some time to complete. For the Client Server Management Pack, for example, in a small environment, this may take well over an hour to install. This may, in some cases, take overnight to finish.

Note: Uninstalling IT Analytics report packs may also take awhile, but generally not nearly as long as installing them the first time. Reinstalling the report packs later, if performed, should also reinstall the reports faster, as well.




Article URL http://www.symantec.com/docs/TECH204614


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