Hotfix for Enterprise Vault (EV) Outlook Web Access (OWA) 2003 Extensions - Support for MS KB 2628229 ( 6.5.7656.5 ) -- October 2011 cumulative DST update for Exchange Server 2003 SP2

Article:TECH205192  |  Created: 2013-04-17  |  Updated: 2014-06-27  |  Article URL http://www.symantec.com/docs/TECH205192
Article Type
Technical Solution


Issue



Hotfix for Enterprise Vault (EV) Outlook Web Access (OWA) 2003 Extensions - Support for MS KB 2628229 ( 6.5.7656.5 ) --October 2011 cumulative DST update for Exchange Server 2003 SP2


Solution



What issue does this hotfix resolve?

Microsoft released a cumulative DST update (KB 2628229 ) for Exchange 2003 SP2 which installs version 6.5.7656.5 control files.  After applying this update, EV buttons and icons no longer appear in OWA.

How to install this hotfix:
 

 
Download the hotfix below and extract to a temporary location.

On each server running the EV OWA 2003 extensions:

 
1) Take a backup copy of the EVControlFilesTool.wsf file from the OWA folder under the Enterprise Vault extensions installation folder. 
 
Note: Find the correct folder from the registry key: HKLM\Software\KVS\Enterprise Vault OWA 2003 Extensions\Install, typically \Program Files\Enterprise Vault\OWA is used.
 
2) Copy EVControlFilesTool.wsf packaged in this hotfix to the OWA folder under the Enterprise Vault extensions installation folder, replacing the original.
 
3)  Open a command prompt as an administrator, navigate to the folder and run the following command:
   
cscript EVControlFilesTool.wsf
 
Note: It may be necessary to empty the temporary internet files of the client browsers for the changes to take effect.


 

Attachments

Generic_EV_Hotfix_Etrack_3145698.zip (39 kBytes)

Supplemental Materials

SourceETrack
Value3145698
Description

OWA Extensions require updating to address control file modification for Exchange 6.5.7656.5 (MS KB 2628229)



Article URL http://www.symantec.com/docs/TECH205192


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