A Legal Hold Custodian Notice Fails To Send When The Email Has A Dollar Sign ($) In The Body
|Article:TECH206700|||||Created: 2013-05-29|||||Updated: 2015-02-04|||||Article URL http://www.symantec.com/docs/TECH206700|
Custodian Notice was created with a dollar sign ($) in the email body of the Notice. After the Notice was sent the Notice page is reporting a Sending hold notice failed error to all Custodians.
Note: Sending hold notice failed is indicated by an exclamation inside a triangle.
Sending hold notice failed
Note: The dollar sign ($) can only be removed from a Notice that has NOT been sent.
- If a Notice has already been sent, a new Notice will need to be created without the dollar sign ($) in the email body.
- If a Notice has NOT been sent, the Notice can be edited by clicking the Edit button on the Notice page (circled in red below).
Article URL http://www.symantec.com/docs/TECH206700