BUG REPORT: Symantec PGP Viewer for Android cannot decrypt PGP/MIME attachments on a Samsung Galaxy S III

Article:TECH207557  |  Created: 2013-06-25  |  Updated: 2013-07-09  |  Article URL http://www.symantec.com/docs/TECH207557
Article Type
Technical Solution


PGP/MIME attachments cannot be decrypted on a Samsung Galaxy S III device using PGP Viewer for Android below version

The encrypted mail itself decrypts properly but the encrypted attachment cannot be opened.


Error "Unable to find item" when trying to open encrypted attachments.


Example environment:

Device: Samsung GT-I9300
OS: Android 4.1.1
PGP: PGP Viewer


Issues with directory permissions cause saved attachments not to open with default application.


Upgrade to Symantec PGP Viewer

The Release Notes mention:
"Resolved the issue so that PGP/MIME attachments can now be decrypted using Symantec PGP Viewer for Android on a Samsung Galaxy S III. [3053537]"


Supplemental Materials


Article URL http://www.symantec.com/docs/TECH207557

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