ESA-29843-30059-31437-31992-32628 - Point Fix for Symantec Clearwell eDiscovery Platform V7.1.1 Fix6 released

Article:TECH207911  |  Created: 2013-06-28  |  Updated: 2013-10-22  |  Article URL http://www.symantec.com/docs/TECH207911
Article Type
Technical Solution


Issue



Which version of Symantec Clearwell eDiscovery Platform can this Point Fix be applied

This Point Fix can only be applied to the following version of Clearwell:
Clearwell V7.1.1 fix6


Solution



What issue(s) does this Point Fix resolve?

The Point Fix resolves the following issue(s):

ESA-29843 - This fix resolves an issue where users can intermittently get logged off when moving from one case to another in a Clearwell clustered environment.

ESA-30059 - This fix improves the load performance of the "Sources & Pre-Processing" page.

ESA-31437 - This fix improves the handling of messages processed when there is an issue between the indexer and the crawler.  More specifically, if the crawler connection is dropped during processing (could occur due to a network error or a crawler crash from processing one or more bad messages), messages that were previously crawled would be re-processed.  Depending on the number of messages, this could result in significant time.  With this fix, the crawler will pick up where it previously left off resulting in better performance.

ESA-31992 - This fix resolves a performance issue where the Sources and Pre-Processing pages taking a long time to display when the number of Case Folder Sources are high.

ESA-32628 - Environments that have one or more active cases with many case folder sources may experience processing performance issues due to excessive calls being made to the backend database.  This performance issue is much more apparent in a Clearwell Distributed Architecture (DA) cluster since there is one database shared amongst many nodes.  This fix refactors the code to make the database calls more efficient, resulting in much improved processing performance.


Attachments

ESA-29843-30059-31437-31992-32628.zip (575 kBytes)

Supplemental Materials

SourceJIRA
ValueESA-29843
Description

This fix resolves an issue where users can intermittently get logged off when moving from one case to another in a Clearwell clustered environment.


SourceJIRA
ValueESA-30059
Description

This fix improves the load performance of the "Sources & Pre-Processing" page.


SourceJIRA
ValueESA-31437
Description

This fix resolve an issue where the indexer re-crawls all the files after losing a crawler connection.


SourceJIRA
ValueESA-31992
Description

This fix resolves a performance issue where the Sources and Pre-Processing pages taking a long time to display when the number of Case Folder Sources are high.


SourceJIRA
ValueESA-32628
Description

Environments that have one or more active cases with many case folder sources may experience processing performance issues due to excessive calls being made to the backend database



Article URL http://www.symantec.com/docs/TECH207911


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