SCSP 5.2 RU9 MP2 Windows Agent caused a system crash on high traffic Application Servers such as Domain Controllers

Article:TECH209273  |  Created: 2013-08-01  |  Updated: 2013-08-02  |  Article URL http://www.symantec.com/docs/TECH209273
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Article Type
Technical Solution

Product(s)

Issue



The Symantec Critical System Protection 5.2 RU9 MP2 Agent caused a system crash on busy network application servers such as Windows Domain Controllers, pointing to SISIPSNetfilter.sys.This requires a process to exit or a port to unbind at the same time when the process has a network connection in progress, triggering a condition where the SCSP driver component tries to free a memory location that has already been released, which results in a system crash.


Environment



Affected operating systems: Windows 7, Windows Server 2008, Windows Server 2008 R2 and Windows Server 2012

Affected Symantec Critical System Protection versions: Release 5.2 RU9 MP2 Affected Symantec Critical System Protection policy: Not applicable

 


Solution



This issue has been resolved in SCSP 5.2 RU9 MP3.




Article URL http://www.symantec.com/docs/TECH209273


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