Atrshost and Dataloader restart every few minutes on site server

Article:TECH210042  |  Created: 2013-08-27  |  Updated: 2013-08-27  |  Article URL http://www.symantec.com/docs/TECH210042
Article Type
Technical Solution


Issue



Atrshost and Dataloader restart every few minutes on site server. This can cause tasks running on client machines to randomly fail.


Environment



7.x


Cause



This is caused by a misconfiguration in the task server settings where more than one task configuration policy applies to the same site server.


Solution



Run the following query to see which servers have more than one task configuration policy assigned to them.

Select i.Name as 'Policy Name', vpa.PolicyGuid, i2.Name as 'Server Name'
from vPolicyAppliesToResource vpa
join ItemClass ic
on vpa.PolicyGuid = ic.Guid
join Item i
on vpa.PolicyGuid = i.Guid
join vItem i2
on vpa.ResourceGuid = i2.Guid
where
ic.ClassGuid = '525B112A-4958-4F6C-9C2D-DDCA39F89E0C'
and vpa.Enabled = 1
and vpa.ResourceGuid in (
Select ResourceGuid from (
select vpa.ResourceGuid, COUNT(*) as count
from vPolicyAppliesToResource vpa
join ItemClass ic
on vpa.PolicyGuid = ic.guid
where
ic.ClassGuid = '525B112A-4958-4F6C-9C2D-DDCA39F89E0C'
and vpa.Enabled = '1'
group by vpa.ResourceGuid) q1
where q1.count > 1)

 Review the list of policies that are targeting the same servers. Correct policies so only one policy per server are assigned to the servers. This query should come up empty once the policies are corrected.

 




Article URL http://www.symantec.com/docs/TECH210042


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