KNOWN ISSUE: Installation of the 7.5 Symantec Management Agent stops the AClient service
|Article:TECH211669|||||Created: 2013-10-18|||||Updated: 2013-10-18|||||Article URL http://www.symantec.com/docs/TECH211669|
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When installing the 7.5 Symantec Management Agent (whether a brand new install or an upgrade), if the Deployment Solution AClient is also installed on the managed computer, the AClient service may be stopped as part of the 7.5 agent install.
Symantec Management Platform 7.5
Windows XP computers running AClient
Unknown. The behavior was not observed if the Windows XP computer was running the DAgent client.
After installing the 7.5 Symantec Management Agent, go into the computer's services window and restart the Aclient Service. If upgrading the Symantec Management Agent via a GPO or login script, consider using a net start command at the end of script that can start the AClient service.
Article URL http://www.symantec.com/docs/TECH211669