Will Symantec support Windows Xp sp3 after April 2014 for ITMS, Ghost and pcAnywhere

Article:TECH213925  |  Created: 2014-01-13  |  Updated: 2014-01-13  |  Article URL http://www.symantec.com/docs/TECH213925
Article Type
Technical Solution


Issue



With Microsoft support for Windows XP sp3 coming to an end in April 2014, will Symantec still support software running on the Windows XP platform after April 2014 for ITMS, Ghost and pcAnywhere?

 

Environment



Windows XP SP3 and any of the following Symantec Products.

ITMS, CMS, SMS and their included components.
Ghost Solution Suite
pcAnywhere & pcAnywhere solution.
 


Solution



Versions of the Symantec products that supported Windows XP sp3 will have limited support from Symantec after Microsoft ends their support for this OS. Symantec will continue to provide best effort support to customers still working with Windows XP sp3.  

However new issues identified to be isolated to this OS may not receive engineering effort and new updates to the product may not be backwards compatible with this OS.  

 




Article URL http://www.symantec.com/docs/TECH213925


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