KNOWN ISSUE: Stop script error when trying to build the tree for running a task in resource manager when using IE 8

Article:TECH214211  |  Created: 2014-01-21  |  Updated: 2014-01-24  |  Article URL
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Article Type
Technical Solution


 When running a task from resource manager when using IE8, you receive an error that states the script is running slow and could cause the browser to stop responding.



Stop running this script?

 A script on this page is causing your web browser to run slowly. If it continues to run, your computer might become unresponsive. 


 ITMS 7.1 MP1 V4-V8

ITMS 7.5 RTM - HF3




This problem is caused because of a large number of items in the jobs/tasks selection tree causing the tree to not return in the amount of time given by the browser.  


This issue has been reported to the Symantec Development team. A fix should be added to a later release. 

There are currently 2 workarounds to the problem: 

1. we have found that by using IE9 the message is displayed 1 time then after clicking yes to continue the script the tree will load.

2. Use a different method to push tasks such as the enhanced console views drag and drop feature.

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