CRC32.exe check fails on Windows 8 UEFI machines

Article:TECH214752  |  Created: 2014-02-05  |  Updated: 2014-02-05  |  Article URL http://www.symantec.com/docs/TECH214752
Article Type
Technical Solution


Issue



During a CRC Verify after an image restore of Windows 8 returns an error.

 


Error



Error Number: 11114

Message: Ghost Batch mode CRC32 operation failed.


Cause



Windows 8 UEFI machines that incorporate Secure Boot during startup cause a false report of a CHKDSK bit or "dirty bit" to be set.  When this bit is set, Ghost sees it as a possible problem with the File System or that the machine was not shutdown in a proper manner.  The setting of this bit also causes the CRC32 check to fail.  This bit does not cause an image create or restore failure, but rather a Warning is displayed and user intervention is required in order to continue.


Solution



The Solution is to both Create and Restore the image using the -NTIL and -NTIC switches, which tell ghost to ignore the "dirty bits" and continue with the Cloning process.

A permanent solution is being worked on for the next release of Ghost Solution Suite.  This article will be updated when more information is available.




Article URL http://www.symantec.com/docs/TECH214752


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