Mobile Library Feed Is Not Published But Displays On Device

Article:TECH216121  |  Created: 2014-03-26  |  Updated: 2014-03-26  |  Article URL http://www.symantec.com/docs/TECH216121
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Article Type
Technical Solution


Issue



In the Symantec Mobile Management Mobile Library Editor, a feed containing published items is set to "Is Published" = False.  The device agents are refreshed and all published items in the feed continue to display.


Error



No error is displayed.


Environment



Symantec Mobile Management 7.2, 7.2 SP1, 7.2 SP2, 7.2 SP3, 7.2 SP3 MR1

Published items/content in the Mobile Library


Cause



There is a known issue with the Mobile Library feed "Is Published" switch.  After a feed is published, items published in that feed will continue to be published even if the feed is set to "Is Published" = False.


Solution



Symantec is aware of this issue and it is under investigation.

Customers with Mobile Library feeds can continue to use policy to target feeds and associated items to devices.  Symantec recommends "turning off" the policy used to target the mobile library feed if a customer needs to remove it from being published to devices.


Supplemental Materials

SourceETrack
Value3461830


Article URL http://www.symantec.com/docs/TECH216121


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