FEATURE REQUEST: ability to use the "Symantec PGP Viewer for Android" without a SEMS server

Article:TECH216530  |  Created: 2014-04-09  |  Updated: 2014-11-13  |  Article URL http://www.symantec.com/docs/TECH216530
Article Type
Technical Solution


Issue



To use the "Symantec PGP Viewer for Android" connection to a Symantec Encryption Management Server is required. The application does not work in "standalone" mode without access to a management server.


Cause



The Android Viewer was not designed to work without an Encryption Server and Microsoft Active Directory.

The Symantec PGP Viewer for Android Administrator's Guide writes:

"Symantec PGP Viewer for Android requires that users be in a Symantec Encryption Management Server-managed environment where the LDAP Directory Synchronization feature is enabled and each user has an existing account with authentication credentials on the LDAP directory."

Please refer to the Administrator's Guide: http://www.symantec.com/docs/DOC5738


Solution



Symantec Corporation has acknowledged the above-mentioned Feature Request of Symantec PGP Viewer for Android. Symantec Corporation is committed to product quality and satisfied customers.
There are currently no plans to address this Feature Request in an upcoming version of the software at the present time.


Supplemental Materials

SourceETrack
Value3483722
Description

FEATURE REQUEST: ability to use the "Symantec PGP Viewer for Android" without a SEMS server



Article URL http://www.symantec.com/docs/TECH216530


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