Why are my files not installing during the upgrade?
|Article:TECH22610|||||Created: 2006-10-10|||||Updated: 2008-01-18|||||Article URL http://www.symantec.com/docs/TECH22610|
Some files not installing during an upgrade.
Wise Package Studio 7
In the original .msi, one of the components contained only registry keys. However, if you right-click on the Component under the Component tab in the Setup Editor, the Component Details shows that the Component Keypath is set File Key Path. It should be set to Registry Key Path.
Change the File Key Path in the original .msi to Registry Key Path. If the original .msi is already distributed, move the RemoveExistingProduct action right before CostInitialize in the Execute Immediate tab of the MSI Script. This will remove the previous version of the product prior to installing the new version and correct this issue for the upgrade.
Article URL http://www.symantec.com/docs/TECH22610